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Trend Talk: Charlotte Apartments

When it comes to the multifamily industry, we keep our ears to the ground for every aspect with a special focus on the three markets -- Atlanta, Charlotte and Raleigh -- where we perform our core services. We gave an update in April about the apartment growth trends in Atlanta; let’s talk about three trends in the Charlotte apartment industry this month.

Five Tips to Keep You from Spinning During Turn Season

It’s like a tornado – you know it’s coming but feel like all you can do is crouch under a desk to get ready. We’re talking about peak rental season. If you dread the busy season every year, we have good news for you; this year doesn’t have to be that crazy! We know from a recent survey we conducted among apartment professionals that the top three most frustrating parts of getting a vacant unit ready for new residents are the quality of work; timeliness to complete work; and scheduling vendors. So, we’ve curated five tips for simplifying apartment prep with those hurdles in mind that will keep units turning but stop head-spinning.

What Apartment Residents Want for Fourth of July & Summer Events

Calling all apartment property managers. Are you trying to make heads or tails of what residents are looking for now that many states have eased Covid-related precautions? We commissioned a survey among apartment residents to give you the answers!* The short answer is: they are ready for events. What kind? We have that intel too.

In: Residents

Retain Residents with these Budget-Friendly Incentives


In: Residents

Trend Talk: Atlanta Apartments

Apartment demand in the first quarter of 2021 more than doubled the average first quarter demand recorded over the previous 10 years. That figure surprised us (and the experts) given the seasonality of apartment turns. We have always seen fewer apartment turns in the winter months, followed by an uptick in the spring. It intrigued us, so we dug deeper into the data and found that a market we serve, Atlanta, was one that of eight cities with a notable climb in occupied apartments, according to Real Page data. So, we peeled back the onion more to uncover the following three trends.

Five for Friday: Heather Scott Spotlight 

We’re back with a “Five on Friday” to introduce you to Heather Scott (HS), Director, Partner Success, who joined our team near the end of 2020. Bringing tremendous operations and project management expertise to the tableshe leads our Partner Success team, which serves as our customers’ and service professionals’ (pros) primary point of contactWe see both our customers and pros as our partners because we all work hand-in-hand together to achieve the goal of make-ready, made easy. Heather establishes and oversees processes to ensure the team provides seamless, high quality service to our partners throughout the entire processevery time. In this spotlight, she talks about what our customers can expect from us. 

Our Report Card from Service Pros


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