Just in case you missed any of the exciting new features we've rolled out in the customer portal, we decided to compile those updates for you here:
Work Quality Feedback
We have rolled out a new way for staff to rate the quality of the work performed! With just a few clicks, you can provide your feedback on work to help us better pair you with providers. It's easy - just a star rating and an optional text field if you'd like to provide any context to your rating!
Add-On Approval Process
There is a new and improved way to approve any needed addons that may get requested by providers while they are onsite.
New Filtered Notification Center
We all know the importance of having the most important information readily available for you. We have updated the notification center in the customer portal to now show new notifications filtered to the top of the pane.
Don't forget! We have a mobile app for your use as well. If you have a maintenance staff that you'd like to have turn information readily available, they can download the Rent Ready app to not see all scheduled services and the real-time status of those but also add a new turn as they are walking a vacant unit.