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Maintenance Managers , Community Managers , Customer Experience , Apartment Turns , Turn Board , Property Managers

Portal Roundup: January 2023

By Amanda Akers
March 01, 2023

Just in case you missed any of the exciting new features we've rolled out in the customer portal, we decided to compile those updates for you here:

 

Upload Photos to the Work Order

You can upload photos directly to a work order when scheduling a turn. If you want to show the maintenance that needs to be done, the area that needs extra cleaning, etc.you can upload photos directly from your photo gallery or take pictures directly from your phone.

 

This feature is available on both the desktop and mobile versions of the portal but more functional when scheduling turns from the Rent Ready mobile app.

 

Upload photos

 

You can access the option to upload a photo at the bottom of every service column. You'll be able to upload photos for every service specifically.

 

Update Work Order Status for In-House and 3rd Party Vendors

You can update the status of in-house and 3rd party vendors directly on the turn board without having to navigate into the full turn!

Screenshot of the Rent Ready Turn Board

 

 

Re-Cascading Service Dates After Turn Adjustments

If you had in services that aren't a part of your standard turn, the system will now automatically adjust dates and run availability confirmations for any services downstream. This eliminates the need manually update future services.

 

Flooring

You can now order flooring services with Rent Ready to truly be your one-stop-shop for all of your turn service needs. 

Flooring

 

Show/Hide Password

You now have the option to show/hide your password when logging into the portal, instead of guessing if you input the wrong password.

 

 

request a demo

 

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About Author
Amanda Akers

Amanda is the Director, Platform Strategy & Communications for Rent Ready and has been with the company for over 3 years. Her experience in marketing, branding, storytelling and product management lends itself well to truly understanding the needs of the customer and industry and pushing the Rent Ready brand to live up to those standards.

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