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Auto Schedule , Apartment Turns , Property Managers

Value of Working with Rent Ready - Part 7: Dedicated Customer Support

By Amanda Akers
September 20, 2022

There’s really no substitute for good quality customer service these days, is there? That’s why we’re proud to offer the very best customer service to both our customers and our providers alike. Rent Ready’s Client Relationship team is always here and ready to answer your questions and handle any issues you bring to us!

 

Portrait of a smiling customer service representative with an afro at the computer using headset

 

Our dedicated Client Relationship Managers handles all customer inbound and outbound communications every week, addressing everything from troubleshooting things in our digital portal to getting add-ons approved to keep the turn process on track. This team is also responsible for developing long-term turn process strategies for properties and constantly working to optimize how property management teams can do their jobs efficiently and effectively.

 

request a demo

 

At Rent Ready, we love helping to solve those pesky issues that are bound to pop up, and thrive in an environment where we overcome obstacles of all shapes and sizes. We’re here to ensure timely services and accessible communication. As our customer’s main contact for everything Rent Ready-related, our Client Relationship Managers help to ensure that we’re always delivering on our promise of making the turn process that much easier.

 

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About Author
Amanda Akers

Amanda is the Director, Platform Strategy & Communications for Rent Ready and has been with the company for over 3 years. Her experience in marketing, branding, storytelling and product management lends itself well to truly understanding the needs of the customer and industry and pushing the Rent Ready brand to live up to those standards.

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