Click here for video demo of auto-schedule
To use auto-schedule the PSM will perform the following steps:
- Create the Job Profile and the work orders so the overall status is “Open-Unscheduled”
- Navigate to a skillset tab
- In the 'Pro Availability' section, use the pre-existing grids to determine which Pro to schedule (*Note: to see a different day, change the “tentative date for work” and click refresh by the grid)
- Populate the 'Preferred Resource' and the 'Tentative Date' field with the name of the Pro and the desired date to be scheduled (you can also populate the AM/PM preference as well)
- Repeat this process for each skillset with preferred pro and date for work
- Click 'Create/Update' for the Auto Schedule to occur
- Once Auto Schedule is complete, each WO status will be “Open-Scheduled”
**This can allow the PSM to perform all ordering actions at once, without having to click on the 'Create/Update' button first to schedule.
Below is the list of all the scenarios and their expected outcomes:
Scenario # |
Work Attempting to Be Scheduled AM/PM Specific? |
Availability of Preferred Pro |
Other Existing Work Scheduled for the Preferred Pro? |
Expected Behavior using Auto-Schedule |
1 |
NONE |
NONE |
NONE |
Schedule - 8am |
2 |
AM |
NONE |
NONE |
Schedule - 8am |
3 |
PM |
NONE |
NONE |
Schedule - 1pm |
4 |
NONE |
FULL UNAVAIL |
NONE |
No - will not schedule |
5 |
NONE |
AM UNAVAIL |
NONE |
Schedule 1pm |
6 |
NONE |
PM UNAVAIL |
NONE |
Schedule 8am |
7 |
NONE |
NONE |
Yes - Normal |
Schedule 8am |
8 |
NONE |
NONE |
Yes - AM |
Schedule after AM unit |
9 |
NONE |
NONE |
Yes - PM |
Schedule 8am |
10 |
NONE |
NONE |
Yes - AM and PM |
Schedule 8am |
11 |
AM |
FULL UNAVAIL |
NONE |
No - will not schedule |
12 |
PM |
FULL UNAVAIL |
NONE |
No - will not schedule |
13 |
AM |
AM UNAVAIL |
NONE |
No - will not schedule |
14 |
AM |
PM UNAVAIL |
NONE |
Schedule - 8am |
15 |
NONE |
AM Avail |
Yes - Normal |
Schedule - 8am |
16 |
NONE |
AM Avail |
Yes - AM |
Schedule - 8am |
17 |
NONE |
PM Avail |
Yes - Normal |
Schedule - 1pm |
18 |
NONE |
PM Avail |
Yes - PM |
Schedule - 1pm |
19 |
AM |
AM Avail |
Yes-Normal |
Schedule - 8am |
20 |
AM |
AM Avail |
Yes - AM |
Schedule - 8am |
21 |
PM |
PM Avail |
Yes - normal |
Schedule - 1pm |
22 |
PM |
PM Avail |
Yes - PM |
Schedule - 1pm |
23 |
PM |
PM Unavail |
None |
No - will not schedule |
24 |
PM |
Am Unavail |
None |
Schedule - 1pm |