STELLA: Knowledge Based Articles

    Stay up to date with our most recent updates to that thingamujig we all use everyday.

      Auto-Schedule from the Job Profile

      Posted by Yoda on Sep 7, 2020 11:27:59 PM
      Yoda

       

       

      Click here for video demo of auto-schedule

      To use auto-schedule the PSM will perform the following steps:

      1. Create the Job Profile and the work orders so the overall status is “Open-Unscheduled”
      2. Navigate to a skillset tab 
      3. In the 'Pro Availability' section, use the pre-existing grids to determine which Pro to schedule (*Note: to see a different day, change the “tentative date for work” and click refresh by the grid)
      4. Populate the 'Preferred Resource' and the 'Tentative Date' field with the name of the Pro and the desired date to be scheduled (you can also populate the AM/PM preference as well) 
      5. Repeat this process for each skillset with preferred pro and date for work
      6. Click 'Create/Update' for the Auto Schedule to occur
      7. Once Auto Schedule is complete, each WO status will be “Open-Scheduled”

       

      **This can allow the PSM to perform all ordering actions at once, without having to click on the 'Create/Update' button first to schedule.

       

      Below is the list of all the scenarios and their expected outcomes:

      Scenario #

      Work Attempting to Be Scheduled AM/PM Specific?

      Availability of Preferred Pro

      Other Existing Work Scheduled for the Preferred Pro?

      Expected Behavior using Auto-Schedule

      1

      NONE

      NONE

      NONE

      Schedule - 8am

      2

      AM

      NONE

      NONE

      Schedule - 8am

      3

      PM

      NONE

      NONE

      Schedule - 1pm

      4

      NONE

      FULL UNAVAIL

      NONE

      No - will not schedule

      5

      NONE

      AM UNAVAIL

      NONE

      Schedule 1pm

      6

      NONE

      PM UNAVAIL

      NONE

      Schedule 8am

      7

      NONE

      NONE

      Yes - Normal

      Schedule 8am

      8

      NONE

      NONE

      Yes - AM

      Schedule after AM unit

      9

      NONE

      NONE

      Yes - PM

      Schedule 8am

      10

      NONE

      NONE

      Yes - AM and PM

      Schedule 8am

      11

      AM

      FULL UNAVAIL

      NONE

      No - will not schedule

      12

      PM

      FULL UNAVAIL

      NONE

      No - will not schedule

      13

      AM

      AM UNAVAIL

      NONE

      No - will not schedule

      14

      AM

      PM UNAVAIL

      NONE

      Schedule - 8am

      15

      NONE

      AM Avail

      Yes - Normal

      Schedule - 8am

      16

      NONE

      AM Avail

      Yes - AM

      Schedule - 8am

      17

      NONE

      PM Avail

      Yes - Normal

      Schedule - 1pm

      18

      NONE

      PM Avail

      Yes - PM

      Schedule - 1pm

      19

      AM

      AM Avail

      Yes-Normal

      Schedule - 8am

      20

      AM

      AM Avail

      Yes - AM

      Schedule - 8am

      21

      PM

      PM Avail

      Yes - normal

      Schedule - 1pm

      22

      PM

      PM Avail

      Yes - PM

      Schedule - 1pm

      23

      PM

      PM Unavail

      None

      No - will not schedule

      24

      PM

      Am Unavail

      None

      Schedule - 1pm

       

       

      Topics: Add-Ons, Operations, Auto Schedule, Job Profile